Fees

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• MEDICARE
• CONSULTATION FEES
• NEUROLOGY
• ECHOCARDIOLOGY
• DIETETICS
• PSYCHOLOGY
• BULK BILLING
• PATIENTS WITH TELEHEALTH MEDICARE
• MYMEDICARE
• ONLINE PAYMENTS FOR TELEHEALTH APPOINTMENTS AND OVERDUE INVOICES
• PATIENTS WITHOUT MEDICARE - INCLUDING INTERNATIONAL STUDENTS
• TRAVEL VACCINES
• TRANSFER OF MEDICAL RECORD FEE

MEDICARE

In order to receive a Medicare rebate for video or phone consultations, patient must have visited the Doctor in person in the preceding 12 months.

Exemptions include patients in isolation due to covid, children aged under 12 months, homeless people, mental health, sexual health, and reproductive health related consultations.

Recent changes to Medicare

Medicare no longer funds telephone consultations that are over 19 minutes in length. Please book a video consultation to ensure you receive a Medicare rebate for your 20 min appointment.

Overseas Students UOSH

People who do not have access to Medicare are welcome to attend. Fees must be paid upfront to the doctor on the day, and you can claim back from your insurer.

CONSULTATION FEES

From November 1st our fees will increase. This change ensures we can continue to provide high quality accessible care to all of our patients.

Please note, our reception team cannot advise the exact fee you will be charged at the time of booking. The below fees and rebates are a guide only.

Your Doctor will determine the Medicare Item number to be charged on the day of your appointment based on the length and complexity of your consultation. Our Doctors will do their best to minimise out-of-pocket fees where possible.

Fees must be paid on the day of service and can be paid by EFTPOS or by credit card. We can transmit your claim electronically to Medicare for you to receive your rebate on the same day. Medicare rebates are time-based. For a full list of current general practice-related Medicare rebates, please see mbsonline.gov.au.

Children 5 and under will be Bulk Billed

Discounted Fee – This fee is charged at the Doctor's discretion for children 6 and over and Health Care / Pension Card holders. Payment can be done over the phone or via the HotDoc payment request.

All private consultations will incur a payment processing fee, which will be included at the time of payment, in accordance with the payment platform's processing fees.

Non-attendance Fee:

Situations arise leading to missed appointments, but we kindly request that you inform reception staff of any changes prior to the commencement of the appointment.

The first missed appointment will incur a written warning. Further missed appointments will incur a "no-show" fee of $50. Exceptions may apply.

Further appointments will temporarily be unavailable until this fee is paid in full. This includes appointments that are already booked.

Payment can be done over the phone or via the HotDoc payment request.

NEUROLOGY

Dr Khalid Al-Bagdady – Neurology

Please note that a valid GP referral (written within the last 12 months) is required to eligible for a Medicare rebate.

ECHOCARDIOLOGY

Dr Rhys Gray – Echocardiology

Please note that a valid GP referral (written within the last 12 months) is required to eligible for a Medicare rebate.

DIETETICS

Nikki Preiner – Dietetics

Please note that a valid GP referral (written within the last 12 months) is required to eligible for a Medicare rebate.

PSYCHOLOGY

Paula Farrugia – Psychology

Please note that a valid GP referral (written within the last 12 months) is required to eligible for a Medicare rebate.

BULK BILLING

Doctors may be happy to bulk bill existing patients who are experiencing severe financial distress or are undergoing treatment for serious illness e.g. cancer. Please discuss with your doctor.

Bulk Billings is available for Childhood vaccinations, Flu vaccines/Covid vaccines, Care plans and Health assessments. People with Valid healthcare cards or pension cards may be bulk billed.

PATIENTS WITH TELEHEALTH MEDICARE

Telehealth Consults (Phone and Video)

Medicare rebates are available for over-the-phone consults and Video consults for existing patients that have attended the clinic in-person within the last 12 months.

Exemptions include patients in isolation due to covid, children aged under 12 months, homeless people, mental health, sexual health, and reproductive health related consultations.

Outside of these conditions a Medicare rebate is not claimable, and the practice fee will be fully out-of-pocket.

Additionally, phone consults over 19 minutes long are only claimable for a Medicare rebate if a patient is signed up with MyMedicare within the practice. For more information visit (health.gov.au/mymedicare).

MYMEDICARE

MyMedicare is a voluntary program, in addition to Medicare, to promote patient-practitioner continuity. As a MyMedicare patient, your nominated GP will be able to provide additional funded services such as longer phone consults covered by a Medicare rebate.

To register with MyMedicare, you must have had 2 face-to-face consults with the GP at our practice in the last 2 years. Exemptions apply to those experiencing domestic and family violence and homelessness.

You can register via your Medicare App, otherwise contact our reception and we can help set up MyMedicare on your behalf, if you are signing up yourself, please notify us.

For more information see here

ONLINE PAYMENTS FOR TELEHEALTH APPOINTMENTS AND OVERDUE INVOICES

Online payments through HotDoc is used for Video and over-the-phone consults.

Prior to the consult, HotDoc will send a request for payment details. No fees are taken at this time, other than a temporary $1 transaction to verify the stored card's details. At the conclusion of the appointment, you will be notified if there is a fee and prompted to pay online.

Please note that the fee shown at the time of booking is only an estimate.

Regardless of whether you have been bulk-billed for telehealth consults previously, you will still be asked to provide a payment method. You may still be bulk-billed – at the discretion of the Doctor.

If you are unable to provide payment information to HotDoc, please contact the practice to arrange an alternative payment method.

More information regarding HotDoc payments can be found here

PATIENTS WITHOUT MEDICARE - INCLUDING INTERNATIONAL STUDENTS

People who do not have access to Medicare are welcome to attend. Fees must be paid upfront on the day, and you can claim back from your insurer.

TRAVEL VACCINES

Prior to attending, please call the practice to check our stock and fees.

TRANSFER OF MEDICAL RECORD FEE

The information contained in your medical record belongs to you. The Tenant Doctors and our Office are happy to provide you with a copy if requested, preferably by email.

This process will incur a fee of $20 to cover administrative and resource costs.

For more information see the FAQ's page